Shipping & Returns

SHIPPING POLICY

We currently operate on a 7-10 days turnaround time to process and dispatch your order.

We use Royal Mail or Hermes (Evri) Tracked.

If you provide us with an email at the checkout we will ensure you receive tracking updates for your order.

If you have any delivery requirements please let us know and we will try our best to accommodate these.

If you have any questions regarding delivery please feel free to get in contact with us.

RETURN & EXCHANGE POLICY

Shine Bright Home Fragrance provide you with very high quality products, and we thoroughly check every order before we dispatch, ensuring it meets our high standards.

If in the unfortunate event, you are unhappy with your purchase, please do not hesitate to get in touch with us so we can discuss this. 

Customer satisfaction is our main priority and we want all of our customers to be happy with their purchase and the experience they receive.

​​When contacting us, please include a photo and describe your concerns and we will get back to you as soon as possible. 

​​Any queries, email us at: info@shinebrighthomefragrance.co.uk